We’re happy to help
Do you have a question, comment or feedback? We’d love to hear from you. Our customer service team is on hand to help you with anything — from questions about a product to your order, warranty or returns.
Please get in touch
- Email: support@ciriel.co.uk — for all your enquiries about products, orders, warranties and returns. This is the quickest way to get in touch with us.
- Contact form: please fill in the form on this page with your name, email address, order number and message, and we will get back to you as soon as possible.
Customer service opening hours
- Monday to Friday: 09:00 – 17:00
- Saturday & Sunday: closed
Response times
Email & contact form: within 24 hours on working days
+19295978694
Return
Would you like to return an item? Please contact us first at support@ciriel.co.uk, and we’ll send you the correct return instructions and make sure everything is sorted out properly. Please don’t send anything back until you’ve heard from us.
Return address: Ciriel Returns 202, No. 44, Taoyuan Road, Huangtian, Hangcheng Street, Bao'an, Shenzhen, China
You can read the full returns policy — including the 14-day right of withdrawal and your 30-day trial period — on our Returns Policy page.
Company details
Ciriel is a brand owned and operated by Origin Commerce Group LLC
30 N Gould St Ste R
Sheridan, WY 82801-6317, US
Business License Number: 2026-002021291
Follow us
- Instagram: @ciriel.official
- Facebook: Ciriel
